Update your Global Email Styles:

  • Customer notifications are automated emails that go out from your site — set them up even if you don't have a shop, since forms and other interactions can trigger them

  • Start with Global Email Styles — sets the branding for all notification emails at once so you don't have to edit each one individually

  • What you can customize:

    • Logo (insert and set height)

    • Color theme

    • Font (limited selection compared to your website)

    • Text colors

    • Button style

    • Footer text (e.g. "Thank you for visiting my website")

    • Social links

    • Layout options

  • Reply-to email — set this in Business Settings so when someone replies to a notification, it comes to you directly rather than a generic Squarespace address

  • Business Settings — add your business name and at least city/state so it appears correctly on outgoing emails

  • Send a test email to yourself to check how it looks before it goes out to customers

⭐ Core advice: at minimum set up Global Email Styles and your reply-to email — everything else will follow from the global settings